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How long does it take to process a return and issue a refund?Updated 8 months ago

Return Processing and Refund Policy

At Parisa Wang, we are committed to ensuring your satisfaction with every purchase. Understanding the timeline for processing returns and issuing refunds is important for a transparent and positive experience. Here is what you can expect when you return an item:

Returning Your Item

  • Return Inspection: Upon receiving your returned item, our fulfillment team will inspect and assess the condition of the product. This step is crucial to ensure the item meets our return criteria.
  • Order of Processing: Returns are processed in the order they are received. We strive to handle your return efficiently, but the timing may vary depending on the volume of returns at any given time.

Issuing Your Refund

  • Refund Processing Time: Once the inspection is complete and the return is approved, it typically takes up to 5 business days to process your refund. We understand that waiting for a refund can be frustrating, and we appreciate your patience during this process. Our team works diligently to ensure that your refund is processed as quickly as possible.
  • Confirmation of Refund: You will receive an email confirmation once your refund has been processed. This confirmation will notify you that the amount has been credited back to your original method of payment.

Need Assistance?

  • Customer Support: If you have any questions about your return or the refund process, or if you need further assistance, please do not hesitate to contact our customer service team at [email protected]. We are here to help and ensure that your concerns are addressed promptly.
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